FAQ
Frequently Asked Questions.
What is VaultChill?
VaultChill is a premium retailer of high-quality wine coolers, carefully selected to offer exceptional performance, style, and reliability for wine enthusiasts.
What makes the wine coolers sold at VaultChill premium?
We partner with trusted brands and suppliers to offer wine coolers that deliver precise temperature control, elegant design, and reliable performance all essential for proper wine storage and presentation.
What temperature should wine be stored at?
Most wines are best stored between 10°C and 13°C. The wine coolers sold at VaultChill offer accurate temperature settings to maintain ideal conditions for red, white, rosé, and sparkling wines.
Can I store red and white wines in the same cooler?
Yes, many of our premium wine coolers feature dual-zone temperature control, so you can store different types of wine at optimal temperatures within one unit. Single-zone models are also available for dedicated collections.
Are these wine coolers suitable for long-term wine storage?
Yes, when used correctly, the wine coolers we sell provide stable temperature, controlled humidity, low vibration, and UV-protected doors, which are key for both short-term storage and long-term ageing.
How quiet are the wine coolers available from VaultChill?
Our range includes silent or ultra-quiet models, ideal for kitchens, living spaces, dining rooms, and home bars without creating unnecessary noise.
Do the wine coolers protect against UV light?
Yes, many of our selected wine coolers come with UV-resistant glass doors that help protect wine from light exposure that can impact flavor and ageing.
Are wine coolers energy efficient?
Yes, we stock models that use energy-efficient cooling technology, keeping running costs reasonable while preserving your wine in ideal conditions.
What bottle sizes fit in these wine coolers?
Most wine coolers we offer are optimized for standard 750ml bottles, but many can accommodate a mix of bottle shapes. Always check the specific product’s capacity and shelf design.
Is installation required?
Most of our wine coolers are plug-and-play and require no special installation. Built-in or integrated units should be installed according to the product’s guidelines for proper ventilation.
Do VaultChill wine coolers come with a warranty?
Products sold through VaultChill come with the manufacturer’s warranty provided by the original brand. Warranty details are included with each product and available on the product page.
Do you deliver across the UK?
Yes, we offer UK-wide delivery. Delivery options, costs, and timeframes are displayed at checkout. International delivery may be available depending on the product.
How do I clean and maintain my wine cooler?
Basic maintenance includes wiping the interior and exterior with soft cloth and mild detergent. Removable shelves make cleaning easier. Refer to your specific model’s care instructions for best practices.
How can I contact VaultChill customer support?
You can contact our support team via the contact form on www.vaultchill.co.uk, and we’ll be happy to assist with questions about products, orders, or after-sales support.